Damage Assessment
We assess the damage and tell you whether a claim makes sense.
PACC InspectorIllinois claim & restoration specialists
From the day it happened to the day it’s done.
One team handles your insurance claim and rebuilds your home. Same file, same people, one number to call.
Illinois licensedPublic adjuster
One connected fileClaim through rebuild
No recovery, no feeOn the claim side
7
clear stagesOne team beside you
When the storm passes
You didn’t ask to become a project manager.
By Thursday, you’re coordinating a claim, a carrier, a contractor, and a home that still needs to be repaired.
Or you make one call.
We handle the claim, the carrier, the crew, and the final walk-through. You take care of your family.
Your claim-to-home roadmap
The PACC Map
Seven stages. At every one, a name and a number.
File Claim
Filed with your carrier, with the documentation behind it.
PACC AdministratorAdjuster Meeting
We’re on the roof with your adjuster. First estimate in 5–10 business days.
PACC InspectorClaim Negotiation
We find what’s missing, identify code items, and push for full approval.
PACC Claim ManagementDesign Meeting
Scope, colors, and materials are confirmed in person.
PACC Account ExecutiveProperty Restoration
Permits, materials, schedule, build, and final walk-through.
PACC Project ManagerInvoicing
We prove the work was done and help release your final funds.
Claim Management & Finance
Straight talk about stage four:
It’s often the longest stage, and timing depends on your carrier. We’ll give you a real timeline once we’ve seen your file—and updates on a schedule.
The one-team difference
Your home doesn’t get lost
in the handoff.
Nobody re-explains your house.
The same photos, measurements, and scope move from your inspector to the crew rebuilding your home.
Hidden damage moves fast.
If a wall opens and reveals more, it goes into your file that afternoon—not into an argument you have to referee.
Done means walked with you.
We review the finished work line by line against the original photos. Material on the lawn means it isn’t done.
A real final walk-through
Stay informed, start to finish
A name at every stage. An answer when you call.
You’ll know who owns the next step, what’s waiting on us, and what’s waiting on your carrier. No chasing. No guessing.
- 01 Scheduled claim updates
- 02 One connected project file
- 03 Same-day final walk-through
Plain numbers, before you sign
What it costs
Two sides of the work. Two clear agreements. No blurred lines.
No recovery,
no fee.
A percentage of what we recover, in writing before you sign and capped by Illinois statute on residential claims.
A line-item
contract.
Priced before you sign, with a lifetime workmanship warranty and a 10-year no-leak plan on qualifying roofs.
Built for one accountable handoff
Two specialties.
One accountable team.
PACC Solutions LLC is an Illinois public adjusting firm. PACC Building Group is an Illinois contractor. Same ownership—separate agreements, clear choices.
Our adjusting fee is the same no matter who does the repairs, and no contractor pays it for you. You’re free to hire anyone you want, and we’ll hand over your file, estimate, and photos.
Verify with the Illinois Department of Insurance ↗Start with clarity
Tell us what happened. We’ll tell you what comes next.
Request a free inspection. A PACC team member will follow up to understand your property and situation.
Fast response matters. Our goal is to call you within five minutes during business hours.